Returns

Returns:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges:

If you need to exchange an item for a different size or color, please contact us within 14 days of receiving your order. We will do our best to accommodate your exchange request, depending on product availability.

 

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

 

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Contact Us:

If you have any questions about our refund and exchange policy, please contact our customer service team at becaval.eq@gmail.com.